Frequently Asked Questions

A water softener removes the hardness minerals (calcium and magnesium) through ion exchange, preventing scale buildup. A water conditioner, often salt-free, changes the structure of these minerals to reduce scaling without removing them. Both improve water quality, but they work differently.

Reverse osmosis (RO) systems use a semipermeable membrane to remove up to 99% of contaminants, including lead, arsenic, nitrates, and chlorine. RO water is clean, safe, and great-tasting — ideal for drinking, cooking, and even aquariums.

Yes, RO water is safe and often preferred due to its purity. Some homeowners choose to remineralize RO water for added taste and nutritional balance.

A whole house water filtration system treats all the water entering your home. Our Aquafer Water Source specifically removes chlorine and heavy metals while creating an anti-scale dynamic. If you want clean, filtered water at every faucet — including for bathing, laundry, and cooking — this system is a smart investment.

Commercial water treatment systems improve product quality, equipment longevity, and compliance with water regulations. Dime Water designs custom systems for car washes, breweries, labs, agriculture, and more.

Dime Water Inc. offers U.S.-engineered, custom-built water treatment systems tailored to your exact water quality needs. With decades of experience in commercial and residential water treatment, we deliver performance, reliability, and expert support.

Absolutely. Water softeners reduce spotting, improve soap performance, and protect equipment from scale damage — making them ideal for car washes aiming to deliver spotless results.

Ultraviolet water purifiers are essential if your water source may contain bacteria, viruses, or other microorganisms — especially well water. UV treatment provides chemical-free disinfection, enhancing your filtration system.

Yes. We provide lab-grade water systems that incorporate reverse osmosis, deionization, UV disinfection, and ozone, customized to meet ASTM and reagent-grade water standards.

The easiest way is to request a water quality test. You can contact your local water provider or have your water tested independently. Dime Water offers free consultations based on water test results to recommend the right treatment solution.

Yes. Most Dime Water systems come with a 1-year warranty, with extended warranties available on select models. We stand behind the quality of our manufacturing and materials.

Filter replacement depends on water quality and usage, but most filters should be changed every 12 months. Reverse osmosis membranes usually last 5 years with proper pre-filtration.

Call us at 760-734-5787 or visit our website to submit a request. We’ll provide a customized quote based on your water quality report and application needs.

Yes. Hard water causes scale buildup inside pipes, water heaters, and appliances, reducing efficiency and lifespan. A water softener prevents this by removing calcium and magnesium before they can cause damage.

Deionized (DI) water is ultra-pure water that has had all ions (minerals) removed. It is commonly used in laboratories, manufacturing, medical facilities, and car detailing. Dime Water manufactures high-purity DI systems for commercial and industrial use.

Yes. Dime Water specializes in chemical-free and low-waste systems that conserve water and energy. We design solutions that are safe for both the environment and your household.

RO water has most minerals removed, which prevents water spots during the rinse cycle. Many professional car washes use reverse osmosis for a spotless finish. Dime Water offers commercial-grade RO systems built specifically for car wash applications.

The best water treatment system for well water depends on your specific water chemistry. Common solutions include iron filters, UV purifiers, sediment filters, and reverse osmosis systems. Dime Water customizes well water systems after thorough analysis to ensure safe, clean water.

Advanced Oxidation Process (AOP) uses ozone, UV, or hydrogen peroxide to break down harmful organic contaminants. It’s ideal for disinfecting drinking water and removing stubborn chemicals. Dime Water’s WFP-5 series uses AOP for clean, healthy water.

Traditional water softeners use salt for ion exchange. However, Dime Water offers salt-free alternatives such as physical water conditioners that prevent scale buildup without adding sodium to your water.

Maintenance varies by system but typically includes periodic filter replacements, membrane flushing (for RO), and resin regeneration (for softeners). Dime Water provides easy-to-follow maintenance instructions and ongoing support for all systems.

Some countertop and under-sink systems are DIY-friendly. However, whole-house and commercial systems should be installed by professionals. Dime Water offers installation guidance and support to ensure everything functions properly.