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Service

We Service What We Sell

At Dime Water, we stand behind every system we build. From residential water conditioners to high-performance commercial solutions, our expert team provides full-service support to keep your equipment running at peak performance.

Whether it’s routine maintenance, repairs, or upgrades — you can count on us for dependable, knowledgeable service tailored to your unique system.

Why Choose Dime Water for Service?

  • We know your system inside and out — because we built it.
  • Experienced professionals you can trust.
  • Fast, responsive scheduling and transparent communication.

Frequently Asked Questions

Can I install a water treatment system myself?

Some countertop and under-sink systems are DIY-friendly. However, whole-house and commercial systems should be installed by professionals. Dime Water offers installation guidance and support to ensure everything functions properly.

Why is reverse osmosis water good for car washes?

RO water has most minerals removed, which prevents water spots during the rinse cycle. Many professional car washes use reverse osmosis for a spotless finish. Dime Water offers commercial-grade RO systems built specifically for car wash applications.

Are Dime Water systems environmentally friendly?

Yes. Dime Water specializes in chemical-free and low-waste systems that conserve water and energy. We design solutions that are safe for both the environment and your household.

What is advanced oxidation and how does it purify water?

Advanced Oxidation Process (AOP) uses ozone, UV, or hydrogen peroxide to break down harmful organic contaminants. It’s ideal for disinfecting drinking water and removing stubborn chemicals. Dime Water’s WFP-5 series uses AOP for clean, healthy water.

What is the best water treatment system for well water?

The best water treatment system for well water depends on your specific water chemistry. Common solutions include iron filters, UV purifiers, sediment filters, and reverse osmosis systems. Dime Water customizes well water systems after thorough analysis to ensure safe, clean water.

Can hard water damage my plumbing or appliances?

Yes. Hard water causes scale buildup inside pipes, water heaters, and appliances, reducing efficiency and lifespan. A water softener prevents this by removing calcium and magnesium before they can cause damage.

What is deionized water and where is it used?

Deionized (DI) water is ultra-pure water that has had all ions (minerals) removed. It is commonly used in laboratories, manufacturing, medical facilities, and car detailing. Dime Water manufactures high-purity DI systems for commercial and industrial use.

What maintenance is required for water treatment systems?

Maintenance varies by system but typically includes periodic filter replacements, membrane flushing (for RO), and resin regeneration (for softeners). Dime Water provides easy-to-follow maintenance instructions and ongoing support for all systems.

Do water softeners use salt? Can I get a salt-free system?

Traditional water softeners use salt for ion exchange. However, Dime Water offers salt-free alternatives such as physical water conditioners that prevent scale buildup without adding sodium to your water.

How do I know what contaminants are in my water?

The easiest way is to request a water quality test. You can contact your local water provider or have your water tested independently. Dime Water offers free consultations based on water test results to recommend the right treatment solution.

Do your water systems come with a warranty?

Yes. Most Dime Water systems come with a 1-year warranty, with extended warranties available on select models. We stand behind the quality of our manufacturing and materials.

How often should I replace water filters in my home filtration system?

Filter replacement depends on water quality and usage, but most filters should be changed every 12 months. Reverse osmosis membranes usually last 5 years with proper pre-filtration.

Do you offer custom water systems for labs and specialized applications?

Yes. We provide lab-grade water systems that incorporate reverse osmosis, deionization, UV disinfection, and ozone, customized to meet ASTM and reagent-grade water standards.

How can I get a water treatment system quote from Dime Water?

Call us at 760-734-5787 or visit our website to submit a request. We’ll provide a customized quote based on your water quality report and application needs.

What makes Dime Water different from other water treatment companies?

Dime Water Inc. offers U.S.-engineered, custom-built water treatment systems tailored to your exact water quality needs. With decades of experience in commercial and residential water treatment, we deliver performance, reliability, and expert support.

Do I need a UV water purifier if I already have filtration?

Ultraviolet water purifiers are essential if your water source may contain bacteria, viruses, or other microorganisms — especially well water. UV treatment provides chemical-free disinfection, enhancing your filtration system.

Can a water softener help improve car wash results?

Absolutely. Water softeners reduce spotting, improve soap performance, and protect equipment from scale damage — making them ideal for car washes aiming to deliver spotless results.

What are the benefits of using a commercial water treatment system for my business?

Commercial water treatment systems improve product quality, equipment longevity, and compliance with water regulations. Dime Water designs custom systems for car washes, breweries, labs, agriculture, and more.

What is a whole house water filtration system, and do I need one?

A whole house water filtration system treats all the water entering your home. Our Aquafer Water Source specifically removes chlorine and heavy metals while creating an anti-scale dynamic. If you want clean, filtered water at every faucet — including for bathing, laundry, and cooking — this system is a smart investment.

What does a water softener do, and how is it different from a water conditioner?

A water softener removes the hardness minerals (calcium and magnesium) through ion exchange, preventing scale buildup. A water conditioner, often salt-free, changes the structure of these minerals to reduce scaling without removing them. Both improve water quality, but they work differently.

Is reverse osmosis water safe to drink every day?

Yes, RO water is safe and often preferred due to its purity. Some homeowners choose to remineralize RO water for added taste and nutritional balance.

How does a reverse osmosis system work, and why is it so popular?

Reverse osmosis (RO) systems use a semipermeable membrane to remove up to 99% of contaminants, including lead, arsenic, nitrates, and chlorine. RO water is clean, safe, and great-tasting — ideal for drinking, cooking, and even aquariums.