Please read and understand these instructions before continuing with the installation. Failure to do so may cause costly water damage to your facility and/or may damage the unit in such a way that the warranty is voided!
Each unit is factory-tested for at least an hour on high and low-pressure air to be certain that it is structurally sound and leak-free before shipment.
If you have any questions call your provider of this product or call 760-734-5787 and ask for technical assistance.
The materials used in the construction of this unit are all NSF approved and are recognized components supplied to us by major plumbing material manufactures. We MUST use PVC fittings on each end to assure that proper chemistry takes place within the unit.
Not all people or tradesmen are familiar with the installation of equipment using threaded PVC fittings. To avoid damage to the ESF unit and cancellation of its warranty and to prevent future leaks that can cause costly water damages, follow the guidelines below:
This unit is directional in construction and MUST be installed as shown in the CAD drawing. Water pressure to the unit should not exceed 100 PSI and the water temperature must not exceed 100 degrees Fahrenheit. Pressure and temperature exceeding these values may cause loss of performance and SERIOUS, COSTLY DAMAGES DUE TO WATER LEAKS. If water temperature and or pressure are expected to exceed these values please contact the contractor or Dime Water, Inc. READ AND UNDERSTAND THE ENTIRE INSTRUCTIONS BEFORE INSTALLING THE UNIT!
Dime Water, Inc., Vista California, USA
Dime Water (The Company) warrants its Catalytic/Magnetic device (ESF) that it manufactures to be free of defects in materials and workmanship for a period of five (5) years from the date of installation. This warranty is only valid to the original owner and at the original installation. The warranty is good provided that the unit was properly installed, water pressure does not exceed 100 PSIG and the temperature does not exceed 90 degrees Fahrenheit.
If within the above period of time any product that shall be shown to The Company’s satisfaction to be defective, the product or defective portion of the same will be replaced or the invoiced value of the product as billed by the company shall be refunded. The company reserves the right to replace or refund at its option.
The foregoing warranty is exclusive and in lieu of all other express and implied warranties (except of title) including but not limited to implied warranty of merchantability and fitness for a particular purpose.
The Company will not be subject to and disclaims (1) any other obligations or liabilities arising out of breach of contract or of warranty (2) any obligation what so ever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by The Company or any undertakings, acts, or omissions relating thereto, and (3) all consequential, incidental and contingent damages.
Labor charges: Chargebacks or handling charges are excluded from The Company’s warranty provisions.
The Company’s obligations for non-performance, defective products, or any damage caused by its products or their use, and exclusive remedy, therefore, shall be limited to a product replacement or refund and shall be conditioned upon The Company receiving written notice for such replacement or refund.
Please read and understand this warranty before installation. Should you have any comments or concerns, please contact the contractor or the factory.